Partner Administrative Supervisor

Posted 22 days ago

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Job Details

Full Time

Location

Canada

Job Description

Overview
At KPMG, you'll join a team of diverse and dedicated problem solvers, connected by a common cause: turning insight into opportunity for clients and communities around the world.

The Client Administration function is a vital part of the firm's Business Enablement Services and is focused on achieving client service excellence by delivering timely, high quality products, and encouraging an environment that increases both the staff and client experience.

KPMG is looking for an Partner Administrative Supervisor who can provide support on a range of activities to ensure a high-quality product

What you will do

Professionally interacts with clients as directed. Action client communications and responds in a timely fashion. Independently action routine enquiries and escalate complex client enquiries to appropriate parties based on knowledge of practice, structure and work processes
Monitors Partner's email inbox. Flags and prioritizes emails based on urgency and subject matter at the discretion of the Partner
Proactively looking ahead and managing Partner calendar/schedules, maximizing the best use of their time Proactively and independently identifies, resolves, and manages calendar conflicts
Onboard new Clients and update existing Client entities in IBS internal database
Enter new Partner contacts to internal database. Update contact information for any existing contacts. Manages Partners' contacts with Canadian Anti-Spam Legislation ensuring implied consent is current
Work with the GTA and marketing teams when required with specific client proposals, RFP, email distribution, client event communications. At Partner discretion, manage or support proposal process in collaboration with marketing resources
Creates, proofreads and distributes various communications on behalf of the Partners
Handles routine communications on behalf of Partners and reports on actions taken
Coordinate and manage the Risk Management workflows/approvals required during the client/engagement acceptance process on behalf of the Engagement Team
Support the Engagement Team with Client engagements and global multi-firm engagements from beginning to end
Coordinate scheduling for internal and external client meetings, leadership meetings, and events via Teams and/or in person including logistics, securing meeting space, catering, invitations and RSVPs. Compile, transcribe, and distribute minutes of meetings when required and follows up on action items following the meeting
Handles domestic and internal travel arrangements and reservations as required, including business visas and other explanation, clarification, and diplomacy. Book hotel accommodations, car rentals/services, restaurant reservations as may be required
Completes, reconciles, and ensures timely submission of time and expense reports for the Partner
Assists with onboarding and offboarding activities for new full time and contract staff. Work closely with Human Resources and ITSC to arrange hardware/software resources required prior to the individuals start date
Manage space and office/workstation assignments for the group
Acts as a liaison between partners and Delivery Centers on Risk and Billing Management requirements as applicable
Initiate and code invoices
Responsible for oversight, supervision and support of the administrative team, including performance management, training and process implementation

What you bring to the role

College diploma or an equivalent combination of education/experience in administrative assistant skill set
Minimum 5 years administration experience
Good judgment and analytical skills
Excellent written and communication skills
Ability to work independently
Advanced skills with MS Office Products, in particular, Microsoft Word, Outlook, Excel, and PowerPoint

Providing you with the support you need to be at your best
Our Values, The KPMG Way
Integrity, we do what is right | Excellence, we never stop learning and improving | Courage, we think and act boldly | Together, we respect each other and draw strength from our differences | For Better, we do what matters

KPMG in Canada is a proud equal opportunities employer and we are committed to creating a respectful, inclusive and barrier-free workplace that allows all of our people to reach their full potential. A diverse workforce is key to our success and we believe in bringing your whole self to work. We welcome all qualified candidates to apply and hope you will choose KPMG in Canada as your employer of choice. For more information about Inclusion, Diversity & Equity in Recruitment, please click here .

Adjustments and accommodations throughout the recruitment process
At KPMG, we strive for an inclusive recruitment process that allows all candidates to Come As You Are and Thrive with Us. We aim to provide a positive experience and are ready to offer adjustments or accommodations to help you perform at your best. Adjustments (an informal request), i.e. extra preparation time or the option for micro breaks during interviews, and accommodations (a formal request), i.e. accessible communication supports or technology aids are tailored to individual needs and role requirements.

To begin a confidential conversation about adjustments or accommodations at any point throughout the recruitment process, we encourage you to contact KPMG's Employee Relations Service team for support by emailing cdnersteam@kpmg.ca or by calling 1-888-466-4778, Option 3.

For information about accessible employment at KPMG, please visit our accessibility page .

About KPMG

KPMG LLP is the Canadian member firm of KPMG International. We provide Audit, Tax, and Advisory services to many of the public and private business, not-for profit, and public sector organizations in Canada. Nationally, there are 40 offices and over 700 partners and 7,000 employees working together to help Canadian businesses achieve their goals. Leveraging the skills, knowledge and passion of our firm and our people allows us to serve our clients with uncompromising professionalism, cutting through complexity to provide valuable insight—in Canada and around the world. KPMG s.r.l./S.E.N.C.R.L. est le cabinet canadien membre de KPMG International Cooperative (« KPMG International »). Nous offrons des services professionnels en audit et en fiscalité ainsi que des services-conseils à une vaste clientèle composée notamment de sociétés ouvertes et fermées, d’organismes sans but lucratif et d’organisations du secteur public au Canada. KPMG compte 40 bureaux à l’échelle nationale, au sein desquels collaborent plus de 700 associés et 7 000 employés pour aider les sociétés canadiennes à atteindre leurs objectifs. Nous misons sur les compétences et le savoir-faire de notre équipe pour servir nos clients − au Canada et ailleurs dans le monde − avec rigueur et professionnalisme. Notre mission première : simplifier la complexité en proposant des perspectives éclairantes.