Service Reception Associate- MINI Vancouver

Posted 11 days ago

Job Details

Full Time

Location

Canada

Job Description

UNLIMITED POSSIBILITIES AHEAD

Position: Service Reception Associate

Status: Regular Full-Time

Dealership: MINI Vancouver

Department: Service

We believe in doing good for our customers and for ourselves. Whether it's launching the most anticipated model of the year or purchasing a vehicle for your next adventure, great people and relationships are at every turn with OpenRoad.

We are proud of our forward-thinking culture developed over 40 years of continuous improvement initiatives. OpenRoad is one of the largest and fastest growing automotive retail groups in the country (representing 21 automotive brands across 34 locations) with a shared vision to become the national automotive leader in customer experience. As one of Canada's Best Employers and Best Managed Companies, we are looking for team players who are excited to continually learn, work hard, and take ownership of their roles.

If you love the idea of joining an organization with unlimited possibilities to accelerate your career, then apply to OpenRoad and grow with us today!

A Career at OpenRoad Means You'll Enjoy:

Opportunity to work with a variety of OEM BRANDS including; Acura Audi, BMW, Genesis, Honda, Hyundai, Jaguar, Land Rover, Lexus, Mazda, Mercedes-Benz, MINI, Porsche, Rolls-Royce, Subaru, Toyota, Volkswagen
Amazing Incentives including but not limited to: Discounted Vehicle Purchasing Program, Boot Allowance, Tool Subsidy, Computer Rebate Program, Employee Referral Program, Employer RRSP Matching
Internal and external, training & development opportunities for skill development and growth
Be part of a collaborative, friendly, and progressive work culture with an emphasis on transparency, innovation, relationship, and empowerment
Comprehensive extended health and dental plan tailored around Associate wellness
Recognition and Engagement Events!

Your
contribution/duties:

Greeting Customers upon arrival
Checking customers in for appointments
Answering phone calls from customers and assisting them with their needs
Coordinating customers with their Service Advisors
Completing Service Loaner Contracts with customers
Coordinating Service Shuttles for customer drop off and pick up.
Scheduling and tracking loaner vehicles to ensure availability.
Maintaining, scheduling, and tracking rental vehicles
Providing weekly status reports on the entire loaner fleet
Maintaining the flow in the Service drive
Daily data trackers
Accepting invoices and filing them
Cash balancing

What it takes to be part of our dynamic team:

Knowledge of the automotive industry
Amazing customer service.
Be familiar with the Vancouver area.
Previous experience and knowledge working with fleet and loaner vehicles is an asset.
Havestrong organizational skills.
Have strong computer skills (internet and MS Office suite proficiency.)
The ability to work closely with a team.
You must be self-motivated with the ability to complete assignments with minimal supervision.

Internal Candidates MUST apply by filling out the Internal Endorsement Form on SharePoint. Failure to complete the form will cause a delay in your application.

https://orag.bamboohr.com/careers/4101

We are an equal-opportunity employer that embraces diversity. We stand behind the growth of our associates to help them achieve their vision and goals.

JOIN US AND GROW WITH US!

We thank all those that have applied. Only those considered for the position will be contacted

About OpenRoad Auto Group

OpenRoad Auto Group Ltd is a Canadian automotive retailer representing 18 import automotive brands at 22 locations. Since launching our identity as OpenRoad Auto Group in 2000, we have become one of the largest and fastest growing automotive retail groups in Canada. With over 150,000 customers choosing OpenRoad to purchase or service their vehicle, OpenRoad has established itself as one of the most progressive car retailers in Canada. A Best Employer (2017), Best Managed Company (2016) and CADA Innovator of the Year Laureate (2012), OpenRoad has earned a reputation as people-first organisation. OpenRoad Auto Group is a professional, respectful and well-managed automotive retailer.