Customer Service Representative (WORK FROM HOME)
Posted A month ago
Job Details
Category
Location
Canada
Salary
20 to 40 per hour (plus commission)
Job Description
A Customer Service Representative’s primary duty is to support customers. To fulfill this main responsibility, they may perform the following tasks:
- Providing introductory information to prospective and new customers
- Ensuring that consumers are satisfied with products or services by handling complaints and inquiries
- Following up with clients or customers by phone or email to check that they’re still satisfied with their purchases
- Letting patrons know about additional products or services that might benefit them
- Determining the quickest, most effective ways to answer a client’s or customer’s questions
- Escalating queries and concerns, when necessary
- Troubleshooting common issues with products or services
- Working with a team of CSRs and other departments to find appropriate solutions to problems
Application closing date is 2024-10-01
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